Support

version: 4.0: Easier setup and clearer errors
Documentation automatically generated from docstrings.

Reach the developers without leaving your server. Ask for help, send feedback, report a bug or abuse, or suggest a feature. Your ticket is posted in our support server and staff replies are sent to you by direct message, so keep your DMs open.

help

Usage: /support help

Asks the developers for help. Your question is posted in our support server together with basic information about your server (such as missing bot permissions), and staff will reply to you by direct message.

Permissions:

  • None required for the user.

feedback

Usage: /support feedback <rating>

Sends your feedback to the developers. Tell us what you like, what could be better, or anything else on your mind.

Permissions:

  • None required for the user.

bug

Usage: /support bug <severity>

Reports a bug to the developers. Describe what happened, how to make it happen again and what you expected instead. Basic information about your server is added automatically.

Permissions:

  • None required for the user.

report

Usage: /support report <user> <server_id>

Reports a user or server that is abusing the bot to the developers. Include as much evidence as you can, such as message links or screenshot links. For problems with the bot itself, use the bug command instead.

Permissions:

  • None required for the user.

suggest

Usage: /support suggest

Suggests a new feature. Your suggestion is posted in our feature suggestions forum, where others can vote on it.

Permissions:

  • None required for the user.

info

Usage: /support info

Shows links to the support server, documentation and privacy policy, along with the bot's version, latency and uptime.

Permissions:

  • None required for the user.


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